Did you reach the limit of connected accounts on your plan?

Why does this error appear?

This message shows up when the number of active connected accounts goes over the limit included in your current plan.

A connected account can be:

• A Meta Ads account

• A Google Analytics 4 property

• A Shopify store

• A Facebook page

• An Instagram Insights profile

• A HubSpot account, etc.

Each of these counts as an individual account in your plan.

How do I fix it?

1. Upgrade your plan or buy more connections

You can scale up your plan from your user dashboard to add more connected accounts, or buy extra connections when you need them.

2. Remove any connected accounts you don't use

Go to the admin panel and check if there are any old accounts you no longer need. Deleting those connections will free up space within your current plan limit.

3. Check that you're not connecting multiple accounts by mistake

When you're setting up a connection, make sure you aren't selecting multiple accounts or profiles at the same time. For example, picking several Facebook pages in one step can create multiple connections at once without you realizing it.

Do you think it's a mistake?

If you deleted accounts and still see the error, or if your dashboard shows the wrong number of connections, reach out to us.

support@portermetrics.com
Live chat support available at portermetrics.com
We’ll help you as soon as we can.

You can also a book a call with us so we can help you out: https://calendly.com/supportporter/blend-demo