Billing FAQs (with a credit card)

Hi! Questions about billing? Then welcome to the billing FAQ’s article!

Can I change my billing info?

The answer is yes!

You can edit your billing info following this guide https://app.guideflow.com/player/CV9wNXOPMHY%3D

Can I change the email of my invoices?

Sure! You just have to access to your porter account, go to your billing info and modify following this quick guide:

https://app.guideflow.com/player/CV9wNXKGMHY%3D

Can I get my previous invoices with the modified billing info?

Sadly this is not possible for you to modify your billing info, only the following invoices will have the new information. Previous ones can be modified.

If you want to modify a previews invoice please send an email to support@portermetrics.com to request that invoice

Where can I get my previous invoices?

Your porter account you will find all your previous invoices going to the billing info and following this quick guide

https://app.guideflow.com/player/CV9wNXKEMHY%3D