This article is part of our guide to fixing Google Data Studio reports.

Sometimes, you will see an error that shows: "Sorry, we encountered an error and were unable to complete your request."


Invalid/missing dimensions, metrics, or filters

You may find an error message like "Invalid/missing dimensions, metrics, or filters" or, in See details, different messages that express that the fields cannot be combined.

Sometimes, the error is the same—invalid combination of fields—but every data source may return it with a different message, but with the same intent.

This is another message expressing the same error:

This type of error suggests that you didn't set your query correctly.

You cannot combine all the metrics with all dimensions, and after using certain filters your charts may break.

  • With Facebook pages, you can't combine pages data—like page followers and page likes—with posts data. You cannot report, for instance, how many new followers your post has; those are separate things.

  • With Facebook Ads, you can't break down your custom conversion data by device, gender, and age at the same time. For demographics, Facebook Ads allows certain combinations, maybe due to privacy policies.

For instance, below, there's a chart that would break on your Facebook pages connection:

You cannot see your Post images paid reach as the paid reach is only displayed at the Facebook page level, not the post.

To solve it, try removing or changing your metrics and dimensions to identify which one is causing the error.

If you have questions on setting metrics and dimensions on Google Data Studio, we recommend you these tutorials:

Reporting a problem; to help you faster, please share via chat or email with these details when reporting a problem:

  • Access as editor to your Data Studio reports to

  • Link or screenshot of the report page(s) with errors

  • A detailed description of the error

Additional resources:

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