How to talk with us:

You have a lot of ways to connect with our team.

Instant help via chat at our webpage.

We will reply ASAP, in our scheduled time, we work Monday to Friday 9 a.m. to 5 p.m. (GMT-5) If we are not available please let us a text, we will reply as soon as we return.

You can see an estimated time it will take to respond here.

Scheduled a call

Feel free to schedule a call at this link:

https://calendly.com/event_types/user/me

We offer a huge availability to fit with the different time zones around the world 🗺️.

Email: support@portermetrics.com

We are always available in our email, we will answer in the next 24 hours.

How to report a problem.

Perhaps you found any errors when creating your report.

This is our help center, where you may find the solution to most of our errors.

https://help.portermetrics.com/en/

If you want to send us an email or chat with us:

We'll need.

Access to your report as an editor to support@portermetrics.com with access to edit.
The link to the report.
The page where you have the problem
Click on “see details" and a picture of the problem.

We don’t have access to your data at least you authorize.

We can not identify an error by the number because those are aleatory.

Once you have the information, send it via chat or to our email support@portermetrics.com

TIP:

Install our Chrome extension to get our support chat directly on Google Data Studio.

Here.

Other resources.

Report setup:

Our team will help you set up your first marketing report for free. No sales pitch.

Schedule a call

Blog posts:

Learn hacks to automate your reports with no code on our blog.

Facebook group

Get community support on Data Studio from +5K members.

Access group

YouTube channel

Watch our team teaching you to report your goals and KPIs. All with no code.

Watch tutorials