---
title: "Error 400 Bad Request"
description: "Some users experience a \"400 Bad Request Error\" when attempting to authorize their account. This error often occurs when multiple Google accounts are connected."
url: https://help.portermetrics.com/es/articles/141-error-400-bad-request
collection: "Troubleshooting"
updated: 2026-10-27
language: es
alternates: [en]
---

# Error 400 Bad Request

Some users experience a "400 Bad Request Error" when attempting to authorize their account. This error often occurs when multiple Google accounts are connected.

Some users experience a "400 Bad Request Error" when attempting to authorize their account. This error often occurs when multiple Google accounts are connected.

This error can occur randomly but is primarily triggered when a user has more than one Google account connected.

## **Recommended Solution:** 400 Bad Request Error

To solve this issue, we suggest the following workaround:

1.  **Use Incognito Mode:**
    
    -   Open an Incognito window in your web browser. This can usually be done by clicking on the three-dot menu at the top right of your browser and selecting "New Incognito Window" (in Chrome) or a similar option in other browsers.
        
    -   In Incognito mode, your browser does not use existing cookies. This means it will not automatically connect to any of your Google accounts.
        
2.  **Attempt Authorization Again:**
    
    -   In the Incognito window, navigate to the authorization page where you encountered the error.
        
    -   Proceed with the authorization process as usual.
        

## **Why This Works:**

Using an Incognito window prevents the browser from using existing login information from multiple Google accounts, which is often the cause of the 400 error.

## **Additional Tips:**

-   Ensure your browser is updated to the latest version.
    
-   Clear your browser's cache and cookies regularly.
    

**Need Further Assistance?** If you continue to experience issues or have any other questions, please don't hesitate to contact our support team.