At Porter, we understand the importance of your privacy; you rely on us to connect and visualize your business data across multiple apps.
In this guide, we explain the measures we take in terms of privacy and security and how we use your data to provide our service.
This guide covers:
SSL certificate
Data protection
User management
What data can Porter access?
What data does Porter access?
What data does Porter doesn't store?
Data privacy granted by third parties like Google
SSL certificate
Our website and web app domain start with HTTPS, which involves the use of an SSL certificate.
SSL stands for Secure Sockets Layer, which means that the connection between our servers and the device you use to access our website or app is encrypted.
Some of the benefits of SSL encryption include guaranteeing confidentiality, authenticity, and integrity.
HTTPS involves the use of an SSL certificate - "SSL" stands for secure sockets layer -which creates a secure encrypted connection between our servers and your devices. HTTPS helps us guarantee confidentiality, authenticity, and integrity.
Data protection
We run 100% of our service on Amazon Web Services the world's leader in cloud infrastructure.
We encourage you to read AWS documentation on compliance and security:
User management
You can add users to your Porter license by attaching their Google/Gmail email addresses.
Adding users let them connect apps to Google Data Studio on their behalf and the app accounts connected will add up to the owner license.
For example, if you buy a Teams plan, you'll be allowed to connect 5 apps accounts (e.g. 3 Facebook Ads accounts, 1 Facebook page, and 1 Instagram page).
If you add users to your license, they will be able to occupy slots in your 5 accounts limit.
So, if you connect two Facebook pages and these users connect 1 other Facebook page, your license would be occupying 3 of 5 available connections.
Users on Porter can only connect apps accounts; they can't access or edit your business data.
Only the admin or main user (the user who bought the Porter license) can add or remove users.
What data can Porter access?
When you connect your apps with Porter to report them on Google Data Studio or any other destination (like Google Sheets, Slack, etc.), Porter follows the standard protocols of permissions given by the apps.
When, for instance, we ask you to give us access to manage and read your ad accounts, that' exactly the permission level Facebook requires to retrieve data for reporting.
We don't request permissions that are not required by the apps to operate the service.
These apps regularly do security checks our audits to integration partners like Porter to ensure security.
What data does Porter access?
Emails and other personal information
We collect the email address you use to log in to Porter so we can enable user management and licenses.
We may also collect the emails associated with your apps for marketing or promotional purposes.
For Facebook, for instance, we may collect the email associated with your Facebook profile to run remarketing campaigns and promotional emails.
We may also collect personal information that you provide on our website forms, such as name and phone number.
You're always allowed to request to be removed from our contact list.
Accounts info
We do collect the names or IDs of the accounts associated with your apps so we can manage your license and billing. Our pricing is based on the number of apps accounts you connect.
We also retrieve these accounts' names to let you manage the data you want to report with Porter.
What data does Porter doesn't store?
As for 2021, we don't store or collect data retrieved from your apps (besides the accounts info).
In the future, and with prior announcement of our privacy policy updates, we will store data so we can offer additional services like storage, which will enhance the speed and flexibility.
Data privacy granted by third parties like Google
Our service consists of pulling the data from different apps to destinations like reporting tools such as Google Data Studio.
Once you pull the data into these services, you'll leverage their measures and protocols.
These services provide their own security protocols such as user management and 2-factor authentication.