My Facebook/Instagram accounts don't show up on Data Studio

This article is part of our guide to fixing Google Data Studio reports.

The process is simple.

Log in to Facebook and click on the settings in the top right corner.

Now go to Settings and Privacy and choose settings.

Then go to Business Integrations:

Check the Porter connectors whose permissions you want to refresh.

Now, confirm the removal. Don't worry about checking if you want to eliminate posts (you can't post with our connectors anyway).

Once removed, it is time to go back to Google Data Studio to re-connect your applications.

Go to the Google Data Studio connectors library and look for our connectors by typing "Porter" in the search bar.

Once you see the connector that you need, in this case, Facebook ads+Instagram ads/ Facebook Insights/ Instagram Insights. You may see an error message asking to re-authorize the access to the connectors. Just click ok, refresh authorization, and connect again your Facebook profile to Google Data Studio.

You should see all the accounts associated with your Facebook profile.

And that's all!

But if you still doubt that this will work, please go to the Google Data Studio connectors library and look for our connector.

Click on the three dots button in the top-right corner of the connector and go to revoke access. Then click Revoke and Revoke anyway to start the process from the beginning.

Here you need to authorize again the connector you want to use.

If you have questions about how to authorize, this guide may help with Facebook Ads or Facebook Insights, Instagram Ads.

In case you don't find the accounts you're looking for, please double-check your permissions on that Facebook page, Instagram page, or Facebook Ads account.

Which permission level do I need to report my Facebook/Instagram apps?

A permission level from analyst to admin should work fine.

Additional resources

• FAQs

• Common errors and how to solve them

• How to connect my data