This article is part of our guide to fixing Google Data Studio reports.
Sometimes, when you load your reports, they display no data, as shown below:
There are two reasons why this happens:
The time range of the report, in fact, has no data to retrieve.
You connected the wrong account.
The app API returns an error.
To check the first potential reason, just change the date range to a longer one or in the past. That's how you can verify if, at least, you connected the right account.
Sometimes, you may have stopped running ads or publishing on social media. so there's no data for that date range to report.
If the data doesn't return an expected value, you may have connected the wrong account. To re-connect your data, please follow this guide: How to connect your data to Data Studio.
If you're sure you connected the right account and still no data returns, chances are the app is returning an error. In that case, we encourage you to wait some minutes and constantly refresh your reports.
We have experienced random errors where data stops displaying and then goes back to normal. APIs may have these glitches.
You can also reach out to us to our support chat or schedule a call at any time.
Reporting a problem; to help you faster, please share via chat or email with these details when reporting a problem:
Access as editor to your Data Studio reports to support@portermtrics.com
Link or screenshot of the report page(s) with errors
A detailed description of the error
Additional resources:
